Liz Foley

Customer Service Executive

Customer Service Executive - £15,500 - Northampton

We are currently recruiting for a luxury channel multi retailer in Northampton.

The Role
Taking inbound calls
Order processing
Taking payments over the telephone
Giving detailed information on various products
Up selling and cross selling where appropriate
Data Entry
Providing a consultative approach to customers

The Candidate
A degree or interest in fashion or PR would be an advantage however this is not essential
The ability to talk and type
Excellent communication skills
Customer Service experience
Motivated
Ability to liaise with a variety of people at all levels
Computer Literate

Hours - 37.5 worked on a 5 out of 7 basis ( on a shift pattern)
Between the hours of 8.00am- 8.00pm on a rotating shift pattern

My client is looking for someone to commence employment in March therefore you must be available immediately or on a weeks notice.

Team Leader

Team Leader - £24,000 - Northampton

Passion for Fashion with Team Leader skills? If so then please read on...
We are currently recruiting for a well-established Northampton based organisation who are currently seeking a Team Leader to join their vibrant and ever growing contact centre.

The Role
To manage a team of Customer Service Advisor's and to have a team that delivers a service that is second to none by conducting call listening and coaching to all team members.
Ensure all changes to process/policy/business strategy are captured and rolled out across the Call centre teams
Ensure Learning and Development are informed of individual training needs and assist where appropriate to deliver such sessions
Manage and be responsible for team attendance through absent management ensuring back to work interviews are conducted and documented
Manage and be responsible for team performance against set KPIs through performance management
Propose and deliver strategic initiatives to increase efficiencies within the contact centre and to deliver a cost reduction to the overhead of the centre
Ensure that daily statistics are delivered t team members highlighting any achievements or improvements areas, this to be delivered in a timely manner
Work with other Team Leaders to ensure that consistency of management is maintained and to share best practice
Provide reporting on team attendance including holiday and sickness to Line Manager ready for submission on bard pack
Ensure floor management for delivery of KPIs is managed by using own initiative and working with other Team Leaders and other areas of the business.
Deliver 1-1 sessions with all team members on a monthly basis where performance and development is discussed.
Carry out call listening to all team members and feedback results via documented evidence


The Candidate
Experience with working in a customer focused environment
Experience in delivering training sessions and coaching staff members
Experience of working with other areas of the business to constantly introduce improvement initiatives
Experience of delivering training and communications to large audiences
Technically literate
To be flexible at all times and prepared to work outside of agreed shifts
Experience of working within a Retail environment would be an advantage but not essential
Previous Contact Centre experience

Hours - Full time - Monday - Sunday over a rotating shift pattern between the hours of 8.00am and 8.00pm.

Accounts Representative

Accounts Representative - 18,000 per annum - Northampton

We are currently recruiting for an Accounts Representative to join a forward thinking organisation based on the outskirts of Northampton.

The Role
Responsible for approaching organisations on an existing data base via telephone
Responsible for introducing your client and their products, services and solutions
Market Research
Identifying and/or create interest and / or requirements with a view to engaging the client at the right time

The Candidate
Excellent communication and interpersonal skills
Ability to be able to take on board new information, understand it and re-present it
Quick thinker, ability to react and adapt to change
Strong organisational skills

The selected candidate does not necessarily need to have previous sales experience, however you will be highly motivated, target driven and eager to learn.
If you are looking for a role that offers progression, excellent training and support then please send a copy of your CV in alongside a covering letter explaining why you want to apply for this role.
Due to location you will need to have access to your own transport.
Hours – Monday – Friday 37.5

Insurance Accounts Executive

Account Sales Executives - 16,000 per annum, plus commission of O.T.E £30,000+

Our client is looking for Account Sales Executives for their commercial team. You will be responsible for the generation of new business and converting leads into sales. You will have extensive liaison over the phone and excellent communication skills are a must. Successful candidates will have proven experience in targeted sales environment and be prepared to handle high volumes of calls. You will have a high standard of customer service skills and thrive on a challenge. This role is ideal for experienced insurance candidates and sales/customer service candidates alike wanting to make their next move up the career ladder.

Skills Required:
Developing Prospects
Negotiation
Providing Insurance advice
Excellent attention to details
Ability to communicate at all levels
A strong sales focus and the desire to succeed Drive and ambition will take you to the next level of your career in this fast moving and exciting environment.

Our client has an excellent package which will include:
25 days holiday
Extensive training and financially supported training to gain industry recognised professional insurance qualifications.
Hours are Monday – Friday 09.00am – 17.30pm

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

SEO Executive

SEO - £22,000 - Northampton
We are a small Northamptonshire based web agency that specialises in web design, web development, email marketing and search engine optimisation. Over the past seven years we have achieved significant growth and built up a strong reputation for innovation and success. We are currently looking at expanding our Search Engine Optimisation team in order to meet our growing customer needs and develop our own brand on-line marketing.

The candidate will be supporting all Search Engine Optimisation activities carried out on behalf of our clients. The role will work closely with the Social Media Manager and will be supported by our in house designers and developers, key tasks will include:
Working within the team to continue to build SEO as a service offered to all clients
Managing the delivery of all SEO work
Link building
On page SEO
Article writing and posting as required
Blogging
Blog posting
Deep Link Building
Viral SEO
Key word analysis
Key word reporting
Google Analytics Reporting
Target analysis
Target setting
Managing expectations (internally / clients in relation to work delivery)
Developing relationships with clients
Ensuring our approach to organic SEO (on page and off page) is market leading and ethical.
Weekly and monthly reporting to our clients
Driving incremental Sales
Developing new opportunities
Tending for opportunities
Monthly review meeting with clients

Core skills:
Extensive understanding of organic SEO
Basic Web development skills and understanding of HTML
Ability to communicate technical issues to non-technical clients
Creativity in technical solutions
Commercially aware

Qualification/Experience:
Preferably 2 years’ experience working agency or client side within the organic SEO arena. PPC experience not required.

The Reward:
Attractive basic salary dependant on skills and experience. 20 days annual holiday, all Bank Holidays. A good working environment offering stability and opportunity for further growth.

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Customer Service

Customer Service – Salary is negotiable depending on experience – Northampton

Our client excels at providing outsourced customer contact services including concern resolution, technical support, sales and marketing support and business process management. We are looking for experienced, skilled and motivated team players to join the Customer Service Centre team as a Customer Service Advisor

The successful candidate will require the following skills:
Resolve customer issues from a variety of different sources with a pleasant, courteous and highly professional manner
Ensure that customer service levels are acknowledged to be ‘world class’ both within and outside the company
Use innovative approaches to customer concern resolution and ensure that successful new ideas are communicated within the team and department
Authorise goodwill on specific cases to aid effective resolution
Ensure company databases are maintained and updated as appropriate
Proficient IT user, including the Microsoft Office suite, Windows and intermediate internet skills
Numeracy and literacy skills
Ability to successfully handle multiple tasks combined with an enthusiastic customer service approach
Strong verbal and written communication including excellent grammar and articulation combined with active listening skills and the ability to determine the needs of customers.
Previous call centre experience is not essential

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Insurance Renewals Consultant

Insurance Renewals Consultant - £15,000 - £17,000 per annum – Northampton

Our client requires a multi skilled individual to join the renewals team to contact clients and liaise with insurance companies in order to retain the optimum amount of business possible. You will be required to contact customers regarding their renewal, relay information to underwriters including other duties.

You will be required to communicate by letter, telephone and e-mail to establish the information needed both from our clients and the Insurer panel to enable you to obtain and quote for each renewal risk presented. To be successful in this role you will need an excellent telephone manner, articulate written communication skills and manage your client base.

The successful candidate will be required to have experience within the following
Personal lines Motor Insurance ( Essential )
Knowledge of FSA regulations would be an advantage
An ability to work as a team player and using your own initiative
Daily communications with the general public via telephone or face to face

Hours of work 9am - 6pm, Monday to Friday
20 days holiday entitlement plus all Bank Holidays increasing with longevity of service
Healthcare Insurance plan after 2 years of service
Long-term Profit Share scheme after 3 years of service
Monthly performance related bonuses

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Partime Telemarketing

Part time Telemarketing - £8.00 per hour - Wellingborough

An exciting opportunity has arisen for an organisation based in Wellingborough. My client is looking to recruit a part time telemarketing candidate to join their bright and vibrant team.

Duties
Contacting prospective clients to identify new opportunities
Developing and maximising existing accounts
Researching and Presenting
Responsible for generating appointments and leads

The Candidate
Excellent communication skills
Sales and Target Driven
Ability to communication at all levels over the telephone
Good listening skill, with the ability to understand and relate to customer needs
Previous telephone sales experience advantageous

This is a part time Monday - Friday role 20 hours a week
Temporary to permanent the selected candidate will need to be available for an immediate start.

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Inbound Sales Executive

Inbound Sales Executive - Basic Salary £15,000 (OTE £21,000) plus benefits and uncapped bonus - Northampton

An excellent opportunity for talented sales professionals has arisen to join a vibrant and ever growing organisation within Northampton
Within this targeted sales role the selected candidate will be responsible for taking inbound calls from customers and quickly matching them to the best product

The candidate
A proven track record in sales
Excellent customer service skills
Working towards and exceeding targets
Confident and determined
Experience of building relationships

The current hours for this role are Monday - Friday 8am - 10pm and Saturday 8am - 8pm, your hours will be rotated between these times but are subject to change.
35 hours per week

Telemarketing

Telemarketing - £18,000 - Northampton

An exciting opportunity has arisen to work for a fast growing organisation on the outskirts of Northampton.

The Role
Responsible for approaching the companies within the database via the telephone
Introducing our client and their products
Identify and or create interest
Arranging appointments on behalf of the client

The candidate
Computer literate on MS Office Packages
Excellent communication skills
The ability to pick up things and learn new things quickly
Happy to be on the phone 90 % of the time
Used to working to targets

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Telesales

Telesales - £18,000 - Northampton

An exciting opportunity has arisen to work for a fast growing organisation on the outskirts of Northampton.

The Role
Responsible for approaching the companies within the database via the telephone
Introducing our client and their products
Identify and or create interest
Arranging appointments on behalf of the client

The candidate
Computer literate on MS Office Packages
Excellent communication skills
The ability to pick up things and learn new things quickly
Happy to be on the phone 90 % of the time
Used to working to targets

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Accounts Assistant

Accounts Assistant - Salary £16,500 - £20,000 – Daventry

An excellent opportunity has arisen to work within an established Daventry based Accountants Practice. Full time Accounts Assistant to work with our clients corporate team and non-corporate team with personal and corporate tax work.

Role involves accounts preparation, some audit (as member of a team under senior supervision), Income Tax and Corporation Tax computations, and other related professional work. Full training on our computer systems (IRIS) will be given
AAT trainee with 1 - 2 years experience looking for a move, or
May consider person looking for ACCA/ACA training
Someone looking for a training contract having previous experience in an accountancy practice or other relevant workplace

Required:
Sound working experience of WORD / EXCEL etc.
Some accountancy knowledge - practice might be preferred, but a move from industry or non-profit sector will be considered
Team player
Good communication skills
Professional approach to enhance DNG reputation
Own transport (mileage expenses are paid for work out of office)

Helpful:
Positive "can do" attitude
Understanding of SAGE Line 50 software
Experience of using accountancy software to produce company accounts
Understanding of IRIS accounts production software
Experience of working on audit assignments
50% of your time will be spent working out of the Daventry Office and 50% will be spent working from Northampton.

To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Assistant to Manufacturing Manager - Milton Keynes - £40,000

***For live vacancy updates follow us @acsrecruit_MK***


First established 35 years ago our client is considered one of the leading manufactures in its sector. Due to unprecedented growth and increased work load they are currently seeking an Assistant Manufacturing Manager to join their business.

The main objective of this role is to act as a support to the leading Manufacturing Managers. You will be involved with all aspects of work within your prescribed area of control, whilst maintaining a constant focus on health and safety and employee welfare and to promote the company’s open democratic culture, effectively meet the demands of the customer through focusing on quality and service delivery and efficiently control process and associated costs.

Your key responsibilities include:

• Offer support and guidance in projects relating to process improvements
• Support in the review of stock and product and make recommendations where appropriate
• Continually seek to reduce labour by supporting in the redesign of process flow, automation and work station review
• Identify and promote quality and ensure standards are met.
• Identify route causes of waste and support in implementation of campaigns to reduce wastage
• Maintain MRP system
• Ensuring safe working practices are upheld consistently
• Manage HR issues in manager absence i.e. attendance, punctuality, discipline, grievance
• Step into Manufacturing Managers shoes when absent

To be considered for this role you will be Post Grad or NVQ Level 5 (or equivalent) as well as Lean 6 Sigma (or equivalent). You will have an established and proven track record in first line/middle manufacturing management environment. You will have excellent Numerical, Verbal and Analytical reasoning skills and you will be fully PC Literate. It is likely you will have sound knowledge of lean principles. As a leader you will be able to motivate, mentor, coach, plan and prioritise. You will have a clear ability to problem solve and you will be commercially astute.

This is an exciting time to join this business. To be considered for this role please APPLY NOW with a detailed and relevant CV including examples of your established career delivering the above outputs.

Insurance Sales Executives - Central MK - £18,000 + Bonus

***For live vacancy updates follow us @acsrecruit_mk***

Our client is a new Insurance business in Milton Keynes. They are looking for Sales Executives to deal with their customer base in a positive, proactive, and customer focused style. You will be working within a newly refurbished, modern, open plan team environment and you will be converting sales on a daily basis.

This is an FSA regulated business and you will be working with customer on a daily basis to establish the right solution for them. Successful candidates will have fantastic opportunity to:
• Earn excellent salary
• Increase the money they earn with an uncapped bonus structure
• Develop sales skills within an industry that is effectively “recession proof”
• Work for one of the leading Insurance companies in the market at this time
• Work for a business that will invest time, effort and money into training you to be the best you can be

Successful candidates will be able to clearly demonstrate their experience in a targeted sales environment. Ideally this will be from insurance. You will demonstrate within your CV where and when you have dealt with high volume calls both inbound and outbound.

Drive and ambition will take you to the next level of your career in this fast moving and exciting environment.

Our client has excellent benefits package which will include;
• 20 days holiday rising to 25 days
• Option to join group pension scheme
• Death in Service 4 x annual salary
• Extensive training

This role will suit someone who is interested in working for a forward thinking company, and is keen to carve a career for within the Insurance market place.

Business Development Advisors - £15,000 + £10,000 bonus - Central MK

***For live vacancy updates follow us @acsrecruit_MK***

Our client is a National Business to Business sales organisation that is going through a period of rapid growth and increased work load. Due to this unprecedented expansion they are keen to find experienced Business Development Advisors, Telesales Executives and Appointment Setters to join the Contact Centre ASAP.

These are new vacancies with a brand new client and the successful candidates are likely to demonstrate experience of telephone based selling from a business to business or business to consumer background. You will be passionate about selling and delivering an excellent service and you will be confident and naturally tenacious. This is an opportunity that could lead to progression up the sales ladder into roles such as a Business Development Manager or Internal Sales.

The environment is dynamic, energetic, and built on strong team work with a degree of healthy competition thrown in. This is a sales role and you will be excited about working toward financial and performance based targets. Backgrounds that we would love to see are:

Retail – Have you worked to targets in retail but want your weekends and evenings back?
Telesales – Are you currently working in a business within which you see no future progression?
Collections/Debt Management – You will be handling objections every day, this is basically sales
Door to Door Selling – Do you want to use your skills but work within an office environment?
Call Centre – Are you used to working to targets, SLA’s, KPI’s?
Returning to work after a career break or Maternity or similar –Were you in sales in the past?

We will look at all types of people from all backgrounds. The most important thing is that you thrive when winning business and closing the deal.

**Due to the high volume of responses received by ACS Recruitment, it is not always possible to respond to every application. Only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. However please feel free to apply for future vacancies. We will also keep your details on file and should a suitable vacancy arise we will contact you.**

To keep up to date on all new vacancies follow us on Twitter @acsrecruit_MK

Fast Track Graduate Sales & Account Management - £20,000 plus bonus

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Our client was founded in 1979 and has grown into one of the World´s leading independent business‘within its sector. The company is planning further expansion of a key partnership with the UK’s fastest-growing IT supplier. The company is recruiting a GRADUATE INTERNAL BUSINESS PARTNER ASSOCIATE to join a fast track scheme to become an EXTERNAL BUSINESS PARTNER MANAGER.

As part of the fast track scheme you will be given responsibility for 145 independent accounts of existing IT Vendors that the client works with. To begin with your key duties within these accounts will be:
· To ensure fast, efficient, high quality, error free process in all opportunity’s and proposals
· To regularly review the progress on the proposals
· To ensure comprehensive, up to date account records are maintained on the databases Updating all internal reports on performance and key task lists
· Liaising with couriers where required to collect documentation
· Responsible for any Partner or customer service issues
· To assist in identifying new opportunities and preparing quotes as necessary
· Follow up quotes provided to assist in progressing to successful conclusion
· Provide cover and support for the BDM when they are out of the office
· Assist in reviewing the database to ensure we are working as a team to secure future business opportunities from existing customers
· Accurately place customer purchase orders on the system
· Working to tight deadlines track all payments due to the Business Partner to ensure that they are made on time and any issues are dealt with effectively

The long term direction of the successful candidate will be to develop over the course of 12 months into an EXTERNAL AREA ACCOUNT MANAGER. You will be able to develop proactive strategies for improving and delivering increased sales revenue from each of your 145 accounts. You will be able to generate implementation campaigns by looking at routes to market, qualifying activities, and networking.

The successful candidate is likely to have completed a business related degree in the past 2 years. They will have excellent communication, presentation, research, development, and planning skills as well as a desire to work in a role developing key relationships for the future. You are likely to be a naturally proactive individual and someone who enjoys a challenge. If you have sales or account management experience this would be considered an advantage but it is by no means essential. The key thing when selecting this person will be the ability to demonstrate growth potential and career potential for the future. Attitude and personality will for a critical part within the selection campaign.

The role is £20,000 per annum to start with. After 6 month probation you will be entitled to the company commission scheme and after completion of the first 12 months you will be entitled to car allowance and other benefits in line with an External Business Partner.

You will need a full UK Driving Licence and access to your own car for this role and you will be based an easily commutable distance from Egham, Surrey.

Sales & Marketing Executive - French - Export - £16,000 to £25,000 Neg.

*** For live vacancy updates follow us @acsrecruit_mk***

Our client went through a period of unprecedented growth in 2011. For 2012 they are planning to further develop this in the UK and across into the European marketplace. With an increasing customer base they have a need for a dedicated Sales & Marketing Executive to act as the key contact for their European customer base. This opportunity is one that will call on your language skills every day. You will need to speak technically with customers about their needs, problems, deliveries, new orders, as well as maximising revenue from each customer by identifying opportunities for increased sales.

The role of Sales & Marketing Executive within Export is to provide market information, target prospects, close deals and liaise with customers and internal departments within the company including purchasing, operations and finance. The long term objective is to secure a profitable continental European customer base.

We are looking for Mother Tongue language specialists from across Europe ideally French. Other languages will also be considered. Multi languages would be an advantage but not essential. You will have used your language skills within sales or account management environment and you will be able to demonstrate how you have done business with European clients overseas.

We are looking for a switched on, customer focused, commercially aware individual with the drive and desire to succeed as a Sales & Marketing Executive. Our client is looking to invest time and effort into developing the skills of the successful applicant for a long term and fruitful career in this field. The successful candidate is likely to be able to demonstrate their experience managing key client accounts of varying values as well as market research, developing of targeted sales and marketing campaigns. They will understand what it takes to manage the expectations of a customer as well as push for 100% satisfaction from all customers at all times. You will regularly design business plans, set market targets, set financial budgets, research and gather market knowledge, benchmark suppliers and fully understand the competition in the relevant countries. You will be involved in public relations within your designated country base and will need to communicate regularly with magazines, retailers, websites, media agencies and more.

This role, although based predominantly in Milton Keynes, will involve European travel and overnight stays away from home in order to visit client sites. You will be comfortable closing the deal and dealing with all after sales issues as well. This is an exciting, fast paced, varied opportunity.

To keep up to date on all new vacancies follow us on Twitter @acsrecruit_MK

Production Scheduler - FMCG - £22,000

First established 35 years ago our client is considered one of the leading manufactures in its sector. Due to unprecedented growth and increased work load they are currently seeking a Production Scheduler to report directly into the Planning Manager. The key deliverables of this role is to optimise the utilisation of labour and products through the careful management of stocks and the effective scheduling of daily production.

The chosen candidate is likely to have a demonstrable background in FMCG manufacturing with short shelf life products. They will also have excellent numerical, verbal and analytical reasoning skills and will be able to communicate effectively with varying types of people. A large part of this role will require advanced IT skills so your CV should demonstrate your ability in this area clearly.

The day to day responsibilities of this role are:
· To complete timely and accurate counts of stock and finished goods
· To schedule daily production, taking into account plant availability and the optimum utilisation of available resources including labour and products
· To ensure that the daily production plan is properly communicated to the relevant teams including Production, Stores, Dispatch
· To amend the production plan as necessary during the course of the shift, always seeking to ensure that production is correctly aligned
· To ensure that stocks are properly rotated to minimise waste
· To work with production and the planning manager in developing plans that fulfil customer order requirements whilst assisting the production teams in exceeding performance targets
· To liaise with 3rd party transport to ensure that vehicle collection times match the availability of finished goods
· To report daily on plan completion, service levels, wastage, picking accuracy
· To work with new product development teams and engineering to ensure availability of plant for agreed product trials/maintenance
· To minimise raw material stock outs through effective internal stock requisition and liaising with procurement

Line Supervisor - FMCG - £22,000

First established 35 years ago our client is considered one of the leading manufactures in its sector. Due to unprecedented growth and increased work load they are currently seeking a Line Supervisor to join them. The key deliverables of this role will be to optimise the utilisation of resources and drive improvements in line with performance through the efficient planning of production. With a specific area of control the successful candidate will manage all aspects of work whilst maintaining a constant focus on health and safety and employee welfare. You will be passionate about meeting customer demands and will naturally be focused on quality, service delivery and will efficiently control process and associated costs.

It is likely that the successful candidate will have an NVQ level 2 (or equivalent), Yellow Belt Lean 6 sigma (or equivalent), excellent numerical, analytical and verbal reasoning skills, and a proven track record in first line (or higher) supervisory management experience.

To succeed in this role you will need to work towards KPI’s such as Waste Control, Productivity, Labour efficiency, Accidents, Complaints, Team Training, Production Schedule Adherence, Maintain Agreed GMP’s. To achieve these KPI’s you will be tenacious and an excellent problem solver. You will be able to make good decisions under pressure and you will be able to communicate effectively with various types of people of varying skill levels.

The day to day responsibilities for the successful candidate will be:
· To lead the line effectively by example displaying behaviours consistent with the culture
· To ensure all resources are available to facilitate continuity of production
· To minimise downtime of shift change overs and production waste
· To promote quality at all times
· To maintain MRP system
· 100% service delivery

Business Development Consultant - up to £52,000 + bonus

***** Follow us on Twitter @acsrecruit_MK *****

We are looking for cutting edge, forward thinking, decisive, and energetic Business Development Consultants to join our clients business in January 2012. With their business pushing to increase market share and push into new business streams, we are looking for Consultants that will really want to get behind the brand to make an impact on business growth plans.

To be considered for one of these opportunities you are likely to be from a Health Insurance or Healthcare background and you will feel at home “solution selling” to large corporate clients. You will be able to demonstrate a wealth of knowledge and experience selling and negotiating with CEO’s, Managing Directors, “tough entrepreneurial” business leaders, Senior Procurement, Senior Sales, Senior Marketing, and HR Directors from a variety of industries. You will be an engaging and credible business development professional with a desire to work at the “cutting edge” of the Health Insurance & Healthcare industry.

This is an opportunity to join an inspirational brand, one that offers excellent benefits and progression opportunities to its employees. To succeed you will be commercially minded with a passion for identifying and maximising revenue opportunities. You will use your experience of consultative solutions selling to win new business. Through value-based sales activities you will keep up to date with changes in industry and the impact these changes have on your clients businesses. You will demonstrate a clear understanding of the Health Insurance or Healthcare market and you will be able to anticipate change and react strategically in response.

Reporting into the Senior Business Development manager, the successful person will be expected to work on their own initiative and will be empowered to make high level decisions. You will need to bring to the table energy, drive, and a genuine desire to present a market leading brand to large corporate businesses in the UK.

London Weighting is available on these opportunities. A car or car allowance will form part of the package along with a 25% performance related bonus paid out quarterly.

BUSINESS DEVELOPMENT ADVISORS

***For live vacancy updates follow us @acsrecruit_MK***

Our client is a National Business to Business sales organisation that is going through a period of rapid growth and increased work load. Due to this unprecedented expansion they are keen to find some telemarketers and appointment setters to join the Contact Centre from January 2012.

These are new vacancies and the successful candidates are likely to demonstrate experience of telephone based selling from a business to business or business to consumer background. Your day to day role will be making telephone based contact with prospect businesses across the UK from a variety of industries. Ideally you will be passionate about selling and delivering an excellent service. This is an opportunity that could lead to progression up the sales ladder into roles such as a Business Development Manager.

The Contact Centre is a dynamic, energetic, and built on strong team work with a degree of healthy competition thrown in. This is a sales role and you will be excited about working toward financial and performance based targets.
Due to the high volume of responses received by ACS Recruitment, it is not always possible to respond to every application. Only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. However please feel free to apply for future vacancies. We will also keep your details on file and should a suitable vacancy arise we will contact you.

To keep up to date on all new vacancies follow us on Twitter @acsrecruit_MK

GERMAN LANGUAGE Customer Service, Fraud and Dispute Advisors

Our client based in Central Milton Keynes is looking for Mother Tongue German speakers to join their customer service team. You will join a fast paced and target driven customer service force dealing with overseas German customers on a day to day basis. This role will require you to speak German for almost all of your working day.

You will be dealing with a variety of customer enquiries ranging from simple account enquiries through to complex complaints, administration, and various forms of written correspondence. Full training will be given by the company to ensure you are able to deliver the quality of service required by this business.

This company have a variety of vacancies available; see below for hours of work:

1. Mon-Fri – 7am to 4pm – 8 hour shifts – 40 hours per week - £9.13 per hour
2. Mon-Sat (every 3rd Sat) – 7am to 7pm – 8 hour shifts – 40 hours per week - £9.13 per hour

The successful candidates are likely to demonstrate experience within an office environment as well as dealing with customers. You will be able to commit to the hours shown above and you will be fully available to complete a 6 month contract.

Please also be aware that due to the nature of these vacancies you will be asked to complete the following:
• A German Telephone Interview
• An English Face to Face Interview
• Criminal Record Check
• Financial Background check – CCJ’s, Bankruptcy

We have interviews slots straight away; please send your CV now to avoid disappointment. Please ensure your CV demonstrates your office experience and your German language level.

***For vacancy updates from our Milton Keynes office follow us on Twitter on @acsrecruit_MK***